Citrix Optimization For Microsoft Teams



With the upcoming release of HDX optimization for Ms Teams, customers will get a fully native, fully featured Ms Teams experience within Citrix Virtual Apps and Desktops. With a single point of authentication, this essentially also improves reliability and ease of use. The new HDX Optimization for Microsoft Teams gives your users a full native Microsoft Teams experience through your thin client. If you are unfamiliar with the Citrix Virtual Apps and Desktops (formerly known as XenApp and XenDesktop), it basically provides audio and video optimization for Teams through VDI. For years, Citrix provided optimization for Skype for Business and now extends the capabilities to Microsoft Teams. But this is not a one-size-fits-all solution. There is a solution for you based on your needs. In this session, you will: Understand how Microsoft Teams works from a voice/video call perspective. See how Citrix Virtual Apps. Citrix delivers optimization for desktop-based Microsoft Teams (1.2.00.31357 or higher) using Citrix Virtual Apps and Desktops and Citrix Workspace app. By default, we bundle all the necessary components into the Citrix Workspace app and the Virtual Delivery Agent (VDA).

With the release of Citrix Workspace app 2012 for Mac, Citrix now supports Citrix Optimization for Microsoft Teams on MacOS.

Microsoft Teams is the fastest growing business app in Microsoft history, and Citrix was the first partner in the world to optimize the Microsoft Teams experience in a virtualized environment for Windows and Linux. Citrix is excited to announce that we are bringing their full optimization to Mac with the release of Citrix Workspace app 2012 for Mac! Together, Citrix with Microsoft Teams accelerates team collaboration and personal productivity across all business activity.

With this Citrix Workspace app release, your teams now get a native Microsoft Teams app experience on their virtual apps and desktops for audio calls, video calls, and screensharing. Among several immediate benefits, both admins and users will be able to enjoy:

  • Crystal clear voice and video up to 720p
  • Enhanced server scalability that is accomplished by offloading CPU/RAM/GPU/IO onto the user’s device rather than the Virtual Delivery Agent (VDA). That means more users per server and lower operating costs.
  • The ability to leverage existing Citrix security policies within virtual instances of Microsoft Teams

Please note, this optimization is supported on Microsoft Teams on macOS version 10.15 (Catalina) and above.

What’s New with Microsoft Teams on MacOS and Citrix?

With Citrix ´s continuous innovation, they focus on improving both user and admin experience. This chart compares the optimizations they have made for you today with the capabilities they previously had in place.

Please note, CTXMTOP is a command-and-control virtual channel. That means media is not exchanged between the Citrix Workspace app and the VDA.

There are a few known limitations with Microsoft Teams running on VDI on Mac compared to the native Microsoft Teams application. This includes the absence of the gallery view. While Skype for Business can coexist with Microsoft Teams, they cannot run at the same time. Microsoft has an extensive deployment guide for this. Additionally, to preserve VDA resources on the workspace app, Citrix have disabled background effects on Microsoft Teams. Check out their documentation for more information.

The Citrix optimization for Microsoft Teams on MacOS,contains VDA-side HDX services and API to interface with the Microsoft Teams hosted app to receive commands. These components open a control virtual channel (CTXMTOP) to the Citrix Workspace app-side media engine. The endpoint decodes and renders the multimedia locally. Reverse seamless snaps-in the local Citrix Workspace app window back into the hosted Microsoft Teams app.

Minimum version – Citrix Workspace app 2012 for Mac:

Supported operating systems

  • macOS Catalina (10.15)
  • macOS Big Sur Beta 8 in test environments only. Do not use in production environments.

Features supported:

  • Audio
  • Video
  • Screen sharing optimization (incoming and outgoing)
Citrix optimization for microsoft teams login

Mirosoft Teams on MacOS optimization works by default if the user has Citrix Workspace app 2012 or later and macOS 10.15.

If you want to disable Microsoft Teams on MacOS optimization, run this command in terminal and restart Workspace app:

defaults write com.citrix.receiver.nomas mtopEnabled -bool NO

Learn more here about Microsoft Teams on MacOS optimization by Citrix.

Citrix adds HDX optimisation for Microsoft Teams for Citrix Virtual Apps and Desktops

January 10th, 2020 by Sam Cobley

This addition builds upon the Citrix HDX Realtime Optimization Pack (RTOP) for Skype for Business that delivered a native-like experience for Skype for Business in virtual environments.

Citrix Optimization For Ms Teams

Since the release of Skype RTOP, many customers emphasized just how important it was for them to deliver Skype for Business for their users, without impacting end-user experience or server load. Citrix’s successful collaboration with Microsoft for Skype RTOP helped optimize the delivery of Skype for Business for more than 700,000+ daily active users, with 25 percent of them Skype for Business Online users.

With more organizations implementing Office 365, which includes Microsoft Teams, organizations were asking when Citrix would optimize Microsoft Teams for virtual environments. Microsoft Teams comes with additional collaboration tools, app integration, and file storage capabilities. Any organization looking at improving employee productivity and collaboration as part of a workplace transformation initiative knew the role Citrix and Microsoft would play in today’s workplace.

Citrix HDX Optimization for Microsoft Teams

With the release of HDX optimization for Microsoft Teams, customers will get a fully native, fully featured Microsoft Teams experience within Citrix Virtual Apps and Desktops. With a single point of authentication, this essentially also improves reliability and ease of use. The Citrix Workspace app has a built-in multi-platform HDX Media Engine that ensures optimized device and media handling, with audio, video, and screen sharing offloaded to the users device.

What This Means for You

Citrix Hdx Teams Optimization

With many customers on Office 365 or migrating to Office 365, one of the benefits of this feature release is the ability to take advantage of an intelligent communication solution, as Microsoft Teams is bundled into Office 365. With built-in tools within Microsoft Teams, people can work more efficiently and stay connected wherever they are, on any device, through centralized delivery optimized by Citrix. Not only are you giving your employees a solution that helps them be more productive, IT teams also get the added benefits of centralized management. Because information such as data and chat logs stays in a cloud environment and are not stored on native devices, you’re ensuring better control over sensitive information.

You can see how it works in the brief video below.

Disable Citrix Hdx Optimization For Microsoft Teams

For more information about using Citrix with Microsoft Teams please contact us to book a free consultation with one of our Citrix consultants.


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